When you implement with Benchmark, you can be assured that all data input specifically pertaining to your agency and all members of your team is safe, secure and confidential.
- We partner with industry leaders in secure cloud infrastructure that adhere to the CJIS Security Policy (hosted only)
- All data, network and machines are isolated
- Datacenters are in the United States
Configuration — our platform can be configured to accommodate the organization structure, data capture, and workflow needs of your agency
- You can set up user access/permission guidelines — including what information and features users can access based on job, location, time-of-day, devices, etc.
- Benchmark features a 99.999+% uptime . . . and can be used on desktop computers, tablets and smartphones
- Browser support: Chrome, Firefox, Safari, and IE11+
- Requires no resources or interactions from your IT department — and no hardware or software installations (hosted only)
- Features a set-up wizard to help you configure the Benchmark platform to meet the needs and standards of your agency (hosted only)
- Facilitates software updates without the involvement of your agency’s resources
- Web-based user manuals and IT support forms
- Phone support available at 888-40BENCH, option 4