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INTRODUCING

First Sign® Excellence Indicator

Empowering officers to develop service-oriented careers

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Driving Unprecedented Visibility into Agency and Community Impact

First Sign Excellence Indicator provides a comprehensive view of each officer’s impact on their community. The platform can identify officers who lead the way, help supervisors recognize high performance, and facilitate growth-oriented coaching to those with a hidden weakness. With First Sign Excellence Indicator, agencies can:

  • Compile a lens into every officer’s impact
  • Recognize and reward exemplary behavior
  • Manage officers over the course of their careers

Developing a Lens into Officer Performance and Community Engagement

Agencies have a myriad of data sources and systems of record that keep them from seeing a comprehensive view into officer performance. First Sign Excellence Indicator allows you to combine all data in one place, understanding officer performance related to both external activity as well as their interactions with peers and other colleagues.

Learn More About First Sign Excellence Indicator

Our unique approach gives you complete visibility into the community impact of each officer – critical to evaluating performance in public service roles. That visibility serves as a powerful foundation to set a new standard for community engagement and impact for all officers.

Measure Excellence through Data Science


Measure Excellence through Data Science


Integrates data from multiple sources to measure productive engagement without harm to the community. Positive signals include community engagement, resolving calls skillfully, and supporting their team.

Identify and Recognize Top Performers


Identify and Recognize Top Performers


Receive a data-backed, unbiased measure of each officer’s impact on the community. Officers can be immediately recognized or rewarded based on sustained performance.

Improve Performance through Coaching


Improve Performance through Coaching


Build customized plans to develop new skills and behaviors and promote career growth. Supervisors can focus on areas for improvement to drive future success.

The Industry’s Smartest Technology, Only from Benchmark

Our research-based approach makes our technology different from any other tool on the market, ensuring each officer’s excellence rating is validated, unbiased, and objective.

What’s more, First Sign Excellence Indicator uses generative artificial intelligence to evolve and get smarter over time as new insights, lessons learned, innovative practices, and technical advancements are uncovered.

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Explore More of the Industry’s First and Only Officer Advocacy Suite

Our groundbreaking solutions are redefining what it means to have a successful policing career.

Early Intervention

First Sign® Early Intervention

Proactively identify and support officers at risk of an adverse event.

Improve police wellness and safety

First Sign® Wellness Facilitator

Identify struggling officers and facilitate proactive, life-saving mental health support.

Elevate officer performance

First Sign® Retention Monitor

Take an active role in measuring and mitigating turnover risk that drives officer retention.

Ready to Experience the Benchmark Difference?

Benchmark Analytics and its powerful suite of solutions can help you turn your agency’s challenges into opportunities. Get in touch with our expert team today.