The Benefits of a Learning Management System for Today’s Public-Sector Organizations

A robust learning management system (LMS) software can make a big impact on an organization’s training and professional development strategy. Case in point: e-learning can increase learning retention rates by 25 to 60 percent (TechJury), vs. 8 to 10 percent with face-to-face training.

So what exactly is a robust LMS?
A comprehensive, top-to-bottom software application that can administer, manage, track and deliver training and learning effectively across an entire organization. It’s software that provides easy ways for administrators to deliver content, as well as easy ways for your workforce to access the information, participate in threaded discussions, and complete courses. These systems built specifically for advancing learning can also be used to host compliance training, as well as generate required reports and certifications.

Public safety, in fact all municipal government sectors that utilize an LMS, can make a huge impact on the way their employees learn and experience professional development. Here are some fundamental things to keep in mind when considering an LMS software for your organization:

1. One size does not fit all.
The unique needs of public safety and municipal agencies are important considerations when it comes to selecting the right training platform partner. Not all systems are alike and can vary in their ability to meet the personalized needs and engagement criteria you’ve set for your team.

For instance, an LMS allows organizations to upload all their training content, multimedia, PowerPoints, and much more into a secure platform that allows them to assign training by person, job role, department, unit, or location — all depending on their unique training needs.

According to eLearning Industry, with the right LMS environment, employees feel empowered to interact and engage within the software platform, learn at their own pace, and participate in each step of every course/training session. If an individual prefers team-based learning, they can go through a collaborative training plan with their peers.

2. Enhanced tracking.
For organizations that provide training for multiple employees, it can be difficult to track learner progress and engagement, as well as course completion dates. With a robust LMS software, organizations can easily manage employee training schedules, track learning and professional development activities, and access certifications required for compliance.

Being able to track when individuals finish courses or training segments provides organizations the information they need to move employees along the learning path — whether to continue to develop their skills in current courses or move onto the next online learning activity. It can also inform when the last training was taken, and what must be retaken, to ensure employees’ skills and knowledge are up to date. Additionally, if leadership sees that an employee hasn’t successfully completed courses, they can connect with the employee and collaborate to create a training plan that leads to growth and success.

For public safety agencies specifically, tracking training activities is crucial for managing certifications to meet mandatory compliance. With an effective LMS in place, there is instant insight and visibility into your workforce’s compliance activity through tracking and dashboarding functionalities.

3. Easy access to information.
LMS software provides training administrators and end-users easy access to information, whether it be generating custom reports or access to specific courses. Reports can outline learner progress, as well provide updates on completion of courses and certifications.

Gaining access to metrics around course completion and course abandonment allows administrators to evaluate if the content being delivered is serving its purpose by meeting the needs of their organization. It also helps training leaders develop next steps for the organization — whether it be adding new materials and resources or assigning a new version of content for compliance purposes.

The benefits of a robust Learning Management System are real and compelling — which is why so many organizations across the U.S. utilize them. If you are ready to adopt an LMS, or are looking to switch to one built for your public-sector organization, visit
https://www.benchmarkanalytics.com/government-lms/ to learn more.