The Advancement of Training Platforms and How Our Curated Content-as-a-Service™ is What Your Organization Needs

Computer-based training can be traced back to the mini-computer and mainframe of the 1960s and ‘70s. It was the first-time training was conducted without having to rely on printed worksheets or face-to-face instruction, and instead, employees logged into shared terminals to access training materials. It was 1998 when we experienced the first generation of online instruction.

(Source: eLearning Industry https://elearningindustry.com/history-of-blended-learning)

Today, many organizations deliver online instruction through training platforms, which are online tools that provide training administrators and employees access to information and resources that support training delivery and management. However, not all training platforms are the same, and there are pitfalls to having a legacy platform in place.

What is a legacy training platform?

Legacy training platforms refer to software applications that rely on old methods and have become outdated, such as traditional Content-as-a-Service (CaaS).

Traditional CaaS software provides a content repository, such as a collection of videos, research papers and PowerPoints, to be accessed by organizations for training and professional development needs. While having content in one place is certainly beneficial, there are disadvantages to having this type of legacy system within your organization.

For example, some organizations purchase off-the-shelf training that is designed for a mass-market audience versus a specific organization’s need. The traditional CaaS will store the off-the-shelf training, but it lacks the capability to distinguish what training is relevant to your organization’s specific needs. Additionally, protocols and industry standards constantly change, and traditional systems aren’t wired to update courses and content that would be considered outdated or obsolete.

It can also be difficult for training administrators to get to the content they want within the traditional CaaS platform because they’re spending time filtering through unneeded training. In the end, organizations may have learning content that they do not utilize or worse, is not relevant to their current needs.

What is Curated Content-as a-Service?

Engagement is critical when training your employees. According to HR Daily Advisor, “When learners are provided access to personalized, curated learning content that is applicable to their current roles and career trajectories, they will constantly search for opportunities to exhibit the skills they’re learning at work because they’ll be relevant. And when they optimize their performance and see how their learning paths are helping them achieve their goals and move forward in their career trajectories, they’ll be more engaged at work.”

At Benchmark, we understand that the most successful LMS outcomes is research-driven, evidenced-based eLearning content. Equally important, the most effective LMS is one that engages your employees in a way that inspires them, elevates their skills and improves their performance in meaningful, measurable ways. Which is why our LMS strategy employs Curated Content-as-a-Service™ (C-CaaS) as our differentiating, breakthrough process for enabling 21st century workforce skills in the workplace.

We’ve adapted the 21st Century Workforce Skills model to serve as a roadmap for partnering with public sector entities to create a thoughtful, curated content plan that will elevate your employee skill sets – and measurably improve performance levels ­– to better meet the needs and goals of your agency.

Here’s how the process works:

• Meet and Assess
  Meet to understand and assess your current training program and compliance needs — as well as the level of workforce skills.
• Establish Objectives
  Set eLearning objectives to comply with your training guidelines and address specific areas in need of improvement.
• Curate Content
  Assign a Benchmark C-CaaS team of research-driven content curators to identify and deploy content that meets your objectives — accessing our robust library of eLearning offerings.
• Configure and Implement
  Collaborate with your employee development team to configure and implement our LMS platform to meet your unique needs.
• Evaluate and Evolve
  Evaluate your LMS content regularly to track performance, obtain feedback and make informed adjustments to evolve and advance your offerings.

Our LMS was built specifically with public sector agencies in mind. The Benchmark eLearning team includes thought leaders with years of experience in government operations, policymaking, education, professional development and eLearning proficiency.

Their expertise includes research and data analytics, software architecture and design, research-based content curation — along with highly skilled platform configuration, implementation and customer support.

To learn more, visit our Benchmark eLearning Differentiator: Curated Content-as-a-Service™ page at https://www.benchmarkanalytics.com/government-lms/